INCIDENT DETECTED · 03:47:15 UTC

Know about your outage before your customers do.

Upthread watches Reddit & Twitter/X for complaints about your product. The moment it spots an incident, it emails your customers a “we're aware” message — fully automatic, before you even look at your phone.

$29/moUPTHREAD PRO

Auto incident alerts, Reddit + Twitter monitoring, and customer email notifications in one Stripe checkout.

Auto incident alertsReddit + Twitter monitoringCustomer email notifications
Subscribe with StripeInstant checkout on Stripe-hosted payment page.
upthread — live detection stream
MONITORING
03:47:12DETECTr/SaaS: "why is Acme broken again?? third time this week"
03:47:13DETECT@acmeapp your API is timing out for everyone
03:47:14MATCHIncident confirmed — 2 signals in 60s window
03:47:15SENDSending 'We're aware' to 847 customers…
03:47:15DONE847/847 delivered. Founder still asleep.
03:47:16
HOW IT WORKS
01

Continuous monitoring

Upthread scans Reddit, Twitter/X, and Hacker News around the clock, watching for your product name, domain, or custom keywords.

02

Auto incident alert

When signal volume spikes, Upthread fires a pre-written ‘we’re investigating’ email to your customer list. No human needed.

03

You wake up ahead

Your customers already got a message. Support tickets slow down. You handle the fix — not the panic. Reputation intact.

14 min
avg time before a founder learns of an outage from a customer
more support tickets when customers don't get a proactive alert
< 2s
Upthread detection to email send latency

Your customers deserve to hear it from you first.

Subscribe to Upthread Pro and start monitoring Reddit + Twitter for outage signals before customers flood your inbox.

$29/moUPTHREAD PRO

Auto incident alerts, Reddit + Twitter monitoring, and customer email notifications in one Stripe checkout.

Auto incident alertsReddit + Twitter monitoringCustomer email notifications
Subscribe with StripeInstant checkout on Stripe-hosted payment page.